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Wholesale Info
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| Returning Wholesale Customers Login Here
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| Request Wholesale Access here
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| To request access, click on the Wholesale Sign Up button.
Once I receive a submission and a copy of Tax ID/Business Registration or Seller License, I will activate your account and you will receive an email confirmation from me. Rustic Star Primitive items can be resold in Retail shops, online stores or craft vendor fairs/shows.
Please make all wholesale orders online via the Wholesale Site. If you cannot make the order via the website (for technical reasons), please email to info@rusticstarprims.com and you will receive an invoice via Pay Pal. A confirmation receipt will be sent to confirm order and payment.
Rustic Star Primitives made packaged items not limited to but including room spray, hand soap or lotions which come pre-packaged with company name and information cannot and must be not be tampered or altered in any way/shape/form-this includes-Labeling, graphics or contents. If discovered every effort will be made to prosecute.
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| Web resellers must provide a website address with their first order so that adherence to these and all other terms can be confirmed. Also note that our images, photos, graphics, and item descriptions may NOT be reproduced in any way. If you would like to use images on your site please send an e-mail to info@rusticstarprims.com for written approval. Accompanying the request you must provide detailed information with usage as to why you need to use the above.
Advertised specials are for RETAIL customers only and are not applied to wholesale orders. Seasonally, there will be special discounts or coupons supplied to wholesale customers. Retail items can be made if there is an interest but minimums may apply. E-mail me for more information.
Processing: Orders are typically processed within 10-15 business days. If ordering handmade items please note the creation time and deliverable times could change. Immediate shipping may vary depending on busy season. Furniture orders items typically take longer-the larger the order the longer to process/ship. If there will be a delay in shipping I will notify you by email. Note that any orders with large quantities of items will take longer to process. E-mail confirmation will be sent if delivery of items will be delayed.
TERMS (including Shipping/Minimums etc).
There is a $75 initial order minimum (before shipping is added) and there may be per item minimums as well. Minimum Reorder is $50. No exceptions.
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| All payments should be made in US funds and can be done through PAYPAL, Visa, Mastercard, Discover and other arrangements if prior clearance is made.
All shipments must be made residences or business addresses -- no P.O. boxes.
Shipping charges will be added automatically be charged as set forth on calculators for the retail site. The shopping cart automatically adds these charges in.
Sometimes shipping charges are more than originally billed. Overages will be billed. Every effort will be made to either refund the difference if shipping is under initial shipping cost. Overages will not be incurred by Rustic Star Primitives. My apology’s for any inconvenience this may cause.
Refunds/Cancelled orders, etc: Claims for damaged goods must be made immediately. Refunds for shipments such as these will not be given
until we receive the refund from the shipper first. Please save all packing materials with damaged shipments in case UPS or USPS needs to inspect them.
Returns are at the discretion of Rustic Star Primitives and require prior approval before the return. Only new and unopened/unused items may be returned.
Refunds will NOT be granted unless items are defective, and the defect was not caused during shipment. Please note our furniture is handmade and made to look primitive and aged and therefore is not deemed defective.
NO refunds on scented items or said sale items. All returns are subject to a 25% restocking fee. All refunds will be in Store Credit-less fee to restock if applicable. Shipping costs will not be refunded.
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